Frequently Asked Questions at Draw it Out® - Your Queries Answered!

Have questions about Draw it Out®'s range of products and services? Look no further! Our comprehensive FAQ section is specially designed to provide quick and easy answers to all your common inquiries. Whether it's detailed information about our product line, insights into our shipping policies, or any other query you might have, our FAQs are here to assist.


Struggling to find the information you need? We're always ready to offer personalized support. Feel free to reach out to our friendly customer service team for any specific concerns or questions you might have. Connect with us directly through our website for a swift response or give us a call at 844-434-6462. At Draw it Out®, we're committed to ensuring your experience with us is informative and hassle-free!

How Do You Ship?

At Draw it Out®, we understand the importance of receiving your products in a timely and efficient manner. That's why we offer a variety of shipping options through trusted carriers such as FEDEX, UPS, DHL, and USPS. Our team carefully selects the best carrier based on the cost and size of your order, ensuring that your products reach you as quickly and easily as possible. Contact us today to learn more about our shipping options and how we can help you get the products you need.

How Long Does Shipping Take?

Want your order delivered as soon as possible? At Draw it Out®, we understand the importance of timely delivery and strive to get your order out the door as quickly as possible. Our standard shipping takes an average of 3 days, but if you need it even faster, just reach out to us at sales@drawliniment.com and we'll do our best to expedite your order. Utilizing a variety of shipping providers like FedEx, UPS, DHL, and USPS, we'll choose the best option to ensure your order arrives promptly and at the lowest cost.

What is in Draw it Out®?

Where is Draw it Out® Located?

Draw it Out® is located in and Distributed from Logan Utah. Go Aggies!

Is Draw it Out® Safe?

At Draw it Out®, we prioritize the safety of our products. That's why we've carefully formulated our liniments, shampoos, and other products to be as safe as possible for both you and your horse. Whether you're dealing with swelling, soreness, or other issues, we're here to help.

Should I Use Spray or GEL?

Draw it Out® comes in two great forms.  Spray & Gel.  Application is the major difference.  We recommend the Read more about the safety of our products here. for spot applications & legs while the spray is great for big areas like backs and shoulders.  We do have lots of folks who use the gel on backs or the spray on legs.  Really, the choice is yours!

Does Draw it Out® Test?

The Original Draw it Out® does not have any issues with USEF or FEI guidelines.

Does Draw it Out® do Sponsorships?

Can I put Draw it Out® under wraps?

Yes!  Our products are safe under wraps and other therapeutic products.  They don't heat, cool or tingle so they won't be counter intuitive or build up too much heat!

Spray or GEL, Which should I use?

It is entirely up to you!  We do recommend the gel for sport applications and legs and the Spray for larger areas like backs and shoulders but really both products are so versatile the choice is yours!

Is the Rapid Relief Cream safe for dogs?

No.  Zinc Oxide is dangerous to dogs if ingested.  That being said it would take quite a bit for them to get sick.  Under direct supervision it is possible to use it safely though we would recommend our K9 line for your dog.

Why is the MasterMudd so creamy?

Our MasterMudd is formulated with the power of Manuka Honey to provide effective mud and fungus defense for your horse. Unlike traditional bentonite clay-based products, our formula is free from ingredients known to cause allergic reactions in some horses, ensuring the safety and well-being of your equine companion. Experience the natural benefits of Manuka Honey with Draw it Out®'s MasterMudd.

I Can't get your Lavender Shampoo to suds. Is that normal?

I Can't get your Lavender Shampoo to suds. Is that normal?

Can I use Draw It Out® products on other animals besides horses and dogs?

While our primary focus is on equine and canine care, some customers have successfully used our products on other animals. Always consult with a veterinarian before using any product on a different species

Are Draw It Out® products safe if my pet licks them?

Yes, our dog-specific products are formulated to be safe if ingested, considering dogs' natural tendency to lick their skin

Do you offer samples of your products?

We do occasionally offer samples during promotions or at events. Sign up for our newsletter or follow us on social media to stay updated on such offers

How should I store Draw It Out® products?

Store our products in a cool, dry place away from direct sunlight to maintain their efficacy​

What are the shipping options for international orders?

We offer international shipping to several countries. Shipping costs and times vary depending on the destination. Check our shipping policy for detailed information

Can I return a product if it doesn't work for my horse or dog?

Yes, we have a return policy in place. If you are not satisfied with our product, contact our customer service within 30 days of purchase for assistance

Are there any special discounts for bulk purchases?

We offer competitive wholesale pricing and discounts for bulk purchases. Visit our wholesale page or contact us directly for more information​

Can I use multiple Draw It Out® products together?

Yes, our products are designed to be used together safely. For best results, follow the usage instructions provided on each product​

Do you have a loyalty or rewards program?

Currently, we do not have a loyalty program, but we frequently offer promotions and discounts to our newsletter subscribers​ 

Where can I find Draw It Out® products near me?

Use our Find a Dealer tool on our website to locate a store near you that carries our products

Is the Rapid Relief Cream safe for dogs?

No.  Zinc Oxide is dangerous to dogs if ingested.  That being said it would take quite a bit for them to get sick.  Under direct supervision it is possible to use it safely though we would recommend our K9 line for your dog.

Why is the MasterMudd so creamy?

Our MasterMudd is formulated with the power of Manuka Honey to provide effective mud and fungus defense for your horse. Unlike traditional bentonite clay-based products, our formula is free from ingredients known to cause allergic reactions in some horses, ensuring the safety and well-being of your equine companion. Experience the natural benefits of Manuka Honey with Draw it Out's MasterMudd.

I Can't get your Lavender Shampoo to suds. Is that normal?

I Can't get your Lavender Shampoo to suds. Is that normal?

Still Have a Question?

Let customers speak for us

from 87390 reviews
Draw It Out® Horse Liniment 32oz Concentrate
Callie P.
Draw It Out® Horse Liniment 32oz Concentrate
Most favorite product!

I absolutely love this, and use it on all of my competing barrel horses!

SilverHoof EQ Therapy® by Draw It Out® 32oz
Pam S.W.
SilverHoof EQ Therapy® by Draw It Out® 32oz
Save a Hoof

I was so pleasantly surprised when I started using Sliver Hoof on my horse who tried to cut his back foot off. After getting the wound under control, i started applying Silver Hoof on the injured hoof. We saved the hoof, and my boy has no problems at all.

Draw It Out® Horse Liniment 32oz Concentrate
Rachel P.
Draw It Out® Horse Liniment 32oz Concentrate
Liniment

I use this daily, after harder rides, short conditioning rides, and after running jackpots or events. My horses love it! when I use it they immediately start licking and chewing!

Draw It Out® Horse Liniment 16oz GEL
Cassie S.
Draw It Out® Horse Liniment 16oz GEL
The cure to all of my problems!!!

I use this liniment gel on my horse and myself! Such a great product to have on hand. It’s for sure a game changer. I’ve seen so many benefits from this product not only on my horses but my friends horses as well. This gel is definitely worth its weight in gold. I love it! My old barrel horse started to get arthritis and so far using draw it out we haven’t seen it getting any worse and he’s still going strong!

Draw It Out® Horse Liniment 32oz Concentrate
Susan B.
Draw It Out® Horse Liniment 32oz Concentrate
Great for my senior horses

I have used Draw It Out for years and it has always been my #1 go-to if any of my horses have swelling, soreness, or injuries. Before I make a barrel run, I put it on my senior horse's back and legs to combat the aches and pains that come with age. Love the concentrate!

Draw It Out® Horse Liniment 32oz Concentrate
Kayla T.
Draw It Out® Horse Liniment 32oz Concentrate
The Best Products!

I love love love DIO concentrate. I am slowly transitioning every product to DIO products in my barn. Supplements are next!

Draw It Out® Horse Liniment 32oz Concentrate
Kayla T.
Draw It Out® Horse Liniment 32oz Concentrate
My barn favorite

This has a multiuse and is my all time favorite product.

Draw It Out® Horse Liniment 32oz Concentrate
Kayla T.
Draw It Out® Horse Liniment 32oz Concentrate
My barn favorite

I love this concentrate. I use it under saddle pads, boots, blankets, it doesn't matter. I don't stress about the ingredients harming my horses or myself.

Draw It Out® Horse Liniment 16oz GEL
Kathi K.
Draw It Out® Horse Liniment 16oz GEL
I love Draw it Out

I've been using DIO for a couple of years now and love it. I use it for a leg brace, for sweating, and for soreness. Good product!

Draw It Out® Horse Liniment 32oz Concentrate
Cheyenne G.
Draw It Out® Horse Liniment 32oz Concentrate
Draw it out concentrate

Draw it out is a fantastic liniment. I use it on my horses before a barrel race and after. Sometimes on myself if needed. It’s an all natural based Liniment that keeps my horses in top shape for competition.

16oz Rejuv Gel
Pam W.
16oz Rejuv Gel
ReJuv

On April 2, I came off a hard stopping calf horse; landed wrong and fractured my pelvis. It required surgery. I came home from the hospital April 6. My lower back was black from bruising from the fall and the surgery. I started using ReJuv and within a week, the swelling and bruising were all gone.

Draw It Out® Horse Liniment 16oz GEL
Briella
Draw It Out® Horse Liniment 16oz GEL
THIS STUFF WORKS AWESOME!

This is the best liniment gel ever! Absolutely hundred percent recommend purchasing!!!!!! Amazing stuff!

Draw It Out® Horse Liniment 32oz Concentrate
Cheyenne R.
Draw It Out® Horse Liniment 32oz Concentrate
DiO concentrate

I love that you can use the concentrate for so many different things. I spray my girls down before and after workouts and on hot days to help cool them down!

Draw It Out® Horse Liniment 16oz GEL
Emma M.
Draw It Out® Horse Liniment 16oz GEL
Long Time User

I have never experienced anything faster and longer acting than this gel!!! I use it on both myself and my horses. I tend to use it before and after competitions. It always gives my horse's muscles a big relief!!!

Draw It Out® Horse Liniment 16oz GEL
Miranda L.
Draw It Out® Horse Liniment 16oz GEL
DIO liniment gel

It works wonders, my horse picked up the tube and squeezed it, it didn’t hurt her at all which is a huge relief. It also doesn’t leave any residue, nor do I need gloves while I use it because it is completely safe, it doesn’t leave a burning sensation on my hands like some do ! I highly recommend this product to anyone !