Fast answers. Real riders.

Contact Draw It Out®

Start with Quick Answers, pop into Live Chat, shoot us a text at 844-434-6462, or call direct. No bots in circles—just riders helping riders.

Quick Answers

Zero wait. The fastest path to an answer.

Shipping & Order Status

Orders ship in 1–2 business days. We’ll email tracking as soon as it prints. Don’t see it? Check spam or search “Draw It Out®.” Need a change? Call 844-434-6462 with your order #.

Product Use — Liniment, Gel & Show-Safe Tips

Our formulas are sensation-free and designed to be show-safe when used as directed. See the How to Use Liniment guide for pre-ride, post-work, under-wraps, and more. Always follow the label.

Dealer & Wholesale

Ready to stock Draw It Out®? Start here: Dealer Request. Or send riders to your store via our Dealer Locator.

Returns & Replacements

If it isn’t right, we’ll make it right. Use the form below with your order # (add photos for damaged items) or call 844-434-6462.

Ask Our AI Assistant

Want instant basics? Fire up the assistant for product and site questions. Anything nuanced routes to a human. Open the AI assistant.

Text Us

Short on time? Shoot a quick text to 844-434-6462. A rider from our team will reply as fast as possible during business hours.

Message Our Team

Real riders read every note. Include your order number if you have one.

What to Expect

  • Fast first answer: Most questions are solved via Quick Answers, Text, or Chat.
  • Email within 1 business day: Complex stuff gets a thoughtful reply.
  • Rider-ready guidance: We’ll point you to clear how-tos and label directions.

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