Never recieved my order
Hi Ashley — that’s definitely not okay, and we appreciate you letting us know. Please send us your order number so we can dig in right away and figure out what happened. We’ll get this sorted ASAP.
Older horses have earned calm, consistent care. This FAQ keeps it barn-simple and show-safe: no menthol burn, no alcohol sting, no perfumes or dyes—just routines that work when the miles add up.
Spot-test new products. Keep out of eyes and open wounds.
Topicals support comfort; they don’t replace diagnosis or treatment.
Need | Product | How to Use |
---|---|---|
Full-body cool / quick clean | IceBath™ | 1:10 sponge or RTU spray; air dry—no rinse |
Target hot spots | CryoSpray® | Even coverage until damp; let dry |
Daily legs & big muscles | Draw It Out® 16oz Gel | Thin, even layer; wrap if desired |
Rubs & scurfy patches | Rapid Relief Cream | Clean/dry skin; feather-thin layer; let set before gear |
Stubborn/high-motion areas | RESTOREaHORSE® | Clean/dry; thin layer 1–2× daily |
Hydration support | Hydro-Lyte™ | Offer per label + a second bucket of plain water |
Brand DNA: Loyalty · Innovation · Story · Deep Care. Seniors carry our history—keep their routine steady and their steps easy.
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