Last updated: May 20, 2026
This Privacy Policy explains how Draw It Out® collects, uses, and shares personal information when you visit, contact us, or make a purchase from drawliniment.com.
We respect your privacy. We use personal information to run the store, fulfill orders, communicate with customers, improve the shopping experience, and meet our legal obligations.
Information We Collect
We collect information you provide directly, information collected automatically through the Site, and information needed to process and fulfill orders.
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Order and account information: name, billing address, shipping address, email address, phone number, payment details, order history, and customer account information.
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Customer service information: messages, questions, reviews, photos, or other information you choose to send us.
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Site and device information: IP address, browser type, device information, pages viewed, referring pages, search terms, cart activity, and how you interact with the Site.
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Marketing preferences: email or SMS subscription status, opt in records, unsubscribe activity, and communication preferences.
How We Use Your Information
We use personal information to operate Draw It Out® and provide a better customer experience.
- Process payments, fulfill orders, arrange shipping, and provide order updates.
- Respond to questions, customer service requests, dealer inquiries, and product support messages.
- Screen orders for fraud, abuse, security issues, or unauthorized activity.
- Improve the Site, product pages, email campaigns, and customer experience.
- Send marketing messages, promotions, or product updates where permitted by law or where you have opted in.
- Maintain business records, accounting records, tax records, and legal compliance files.
Shopify and Service Providers
Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and process orders.
We may also share information with service providers that help us operate the business, including payment processors, shipping carriers, fulfillment partners, email and SMS providers, analytics tools, fraud prevention services, customer support tools, and marketing platforms.
These providers may process information only as needed to perform services for us, comply with legal obligations, protect their systems, or as otherwise described in their own privacy policies.
Cookies and Tracking
The Site uses cookies and similar technologies to keep the store working, remember cart activity, understand Site performance, improve customer experience, and support marketing or analytics.
You can control cookies through your browser settings. Blocking some cookies may affect checkout, account access, cart functionality, or other parts of the Site.
Advertising and Analytics
We may use analytics and advertising tools to understand how visitors use the Site, measure campaigns, and show more relevant content.
We do not sell personal information for direct monetary payment. Some advertising or analytics activity may be considered a “sale,” “sharing,” or “targeted advertising” under certain privacy laws. Where required, you may opt out or contact us using the information below.
Email and SMS Marketing
If you sign up for email or SMS marketing, we may send product updates, promotions, educational content, dealer updates, or brand news.
You can unsubscribe from marketing emails by using the unsubscribe link in the message. For SMS, you may follow the opt out instructions in the text message, such as replying STOP where applicable.
Order Records and Retention
When you place an order, we keep order information for as long as needed to fulfill the order, provide customer support, maintain business records, comply with tax and accounting requirements, resolve disputes, prevent fraud, and meet legal obligations.
Security
We use reasonable safeguards to help protect personal information. No website, payment system, or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information. You may also have the right to withdraw consent, object to certain processing, or opt out of certain advertising or data sharing practices.
To make a privacy request, contact us at sales@drawliniment.com. We may need to verify your identity before completing the request.
Children’s Privacy
The Site is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will review the request.
International Customers
If you access the Site from outside the United States, your information may be processed in the United States or in other countries where Shopify, our service providers, or our business partners operate.
Product Information
This Privacy Policy applies to the online store and customer information practices. It does not replace product labels, usage directions, safety instructions, veterinary guidance, or other product specific notices.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations, or Site practices. Updates are effective when posted on this page.
Contact Us
For privacy questions or requests, contact us at:
Draw It Out® / DiO Inc
PO Box 25
Mendon, Utah 84325
United States
Email: sales@drawliniment.com
