Never recieved my order
Hi Ashley — that’s definitely not okay, and we appreciate you letting us know. Please send us your order number so we can dig in right away and figure out what happened. We’ll get this sorted ASAP.
Cold snaps change the game. Muscles start stiff, circulation slows, and stall time climbs—so legs can look fuller. The fix is warm-up first, cool without chilling, and support with thin, wrap-friendly care. No menthol burn, no alcohol sting, no perfumes or dyes.
Keep products out of eyes and open/deep wounds. Let each layer dry before the next.
Scenario | Play | Products |
---|---|---|
AM puff after stall | Walk 10–15 min → thin Gel → optional clean wraps | DiO 16oz Gel |
After a ride (cold day) | Brief IceBath™ or skip → CryoSpray® hot spots → thin Gel → wraps if program | IceBath™ · CryoSpray® · DiO 16oz Gel |
Hauling in cold | Arrival walk → quick cool if safe → thin Gel → wraps overnight | IceBath™ · CryoSpray® · DiO 16oz Gel |
Topicals support comfort; they don’t replace diagnosis, imaging, or prescribed meds.
Brand DNA: Loyalty · Innovation · Story · Deep Care. Ride hard. Care steady.
Always follow label directions and your veterinarian’s guidance.
!