Never recieved my order
Hi Ashley — that’s definitely not okay, and we appreciate you letting us know. Please send us your order number so we can dig in right away and figure out what happened. We’ll get this sorted ASAP.
Yes, you can use liniment under standing wraps—if you go thin, keep skin intact, and wrap clean. This guide shows the cool → target → support flow and the exact wrap steps built around Draw It Out® High-Potency Gel. No menthol burn, no alcohol sting, no perfumes or dyes.
Use on intact skin only. Keep products out of eyes and open/deep wounds.
Item | Why It Matters | Notes |
---|---|---|
Clean standing quilts/wraps | Even pressure; wicks without trapping grit | Dry and debris-free every use |
Standing bandages | Holds the quilt with consistent tension | No frayed edges; Velcro that sticks |
DiO High-Potency Gel | Wrap-friendly support in thin coats | Feather-thin layer only |
IceBath™ & CryoSpray® | Cool whole horse, then target hot spots | Let each step dry before wrapping |
Towel & timer | Dry legs; keep changes on schedule | Check at ~12 hours max |
Change and reassess at least every 12 hours. If the leg trends hotter/tighter, remove and reassess—don’t stack more pressure.
Do | Don’t |
---|---|
Use thin Gel on intact skin and clean, dry legs | Glob on thick product (traps heat, fouls wraps) |
Let IceBath™/CryoSpray® fully dry before wrapping | Wrap over wet/hot legs |
Keep even tension; smooth, straight edges | Create pressure points, wrinkles, or “rope” lines |
Change every ~12 hours; inspect skin each time | Leave wraps on overnight twice without checking |
Use Rapid Relief Cream feather-thin on intact skin where gear rubs | Put any product in/over open or deep wounds |
Wrapping supports a program—it's not a cure. If swelling pattern changes or pain appears, bring your veterinarian into the loop.
Issue | Likely Cause | Fix |
---|---|---|
Wraps slide down | Uneven tension, slick coat, or loose finish | Flash-dry Gel; rewrap with steady tension; secure Velcro clean |
Leg hotter/tighter at change | Wrapped over heat/wet; product too thick; wrap too tight | Stop; cool again; use thinner Gel; rewrap looser or skip wraps |
Skin scurf at edges (intact skin) | Chafe or moisture trapped | Dry thoroughly; feather-thin Rapid Relief Cream; rotate gear |
Topicals support comfort; they don’t replace diagnosis or treatment.
Brand DNA: Loyalty · Innovation · Story · Deep Care. No burn, no sting, no drama—just relief.
Follow label directions. Keep products out of eyes and out of open/deep wounds.
!