Never recieved my order
Hi Ashley — that’s definitely not okay, and we appreciate you letting us know. Please send us your order number so we can dig in right away and figure out what happened. We’ll get this sorted ASAP.
No burn. No stink. No drama. We build sensation-free, naturally-derived care that’s show-safe when used as directed and simple enough for any barn day—because good horses deserve calm hands and clean formulas.
We Leave Out | What You Get |
---|---|
Intense menthols & drying alcohols | Sensation-free, calm application |
Added perfumes & synthetic dyes | Fragrance-free, clear-drying use |
Sticky, oily residues | Thin, even layers that are wrap-friendly |
Confusing directions | Plain steps you can teach in a minute |
Always spot-test first. Keep out of eyes and open wounds. Follow your association’s current rules.
Whole-body cool with IceBath™ (dilute 1:10 to sponge or use RTU spray). Air dry—no rinse.
Hit hot legs or big muscle groups with CryoSpray®. Even coverage, let dry.
Finish with a thin, even layer of Draw It Out® 16oz High Potency Gel on legs and large muscle groups; wrap if desired.
Brand DNA: Loyalty · Innovation · Story · Deep Care. If it doesn’t serve riders and animals, it doesn’t ship.
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