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Start with the green Let’s Chat tab.

The fastest way to get answers is the green Let’s Chat tab on the left side of the page. If your question needs more detail, use the form below and we will route it to the right person.

Use the message form Call 844-434-6462
Message our team

Need more than chat?

Use the green Let’s Chat tab first for fast answers. Use this form when your question needs order details, photos, account review, or a longer explanation.

Best place to start

Use Let’s Chat

Green tab on the left

That is the fastest path for quick answers, product direction, order questions, and general support.

Before you send

Help us help faster

  • Order help: include your order number.
  • Product help: include the product and what you are using it for.
  • Wholesale: use the dealer application path for new accounts.
  • Photos: include them when they help explain the issue.
Animal care note

Use the vet when it matters

We can help with product use and routine support, but we cannot diagnose or treat. For urgent health concerns, contact your veterinarian immediately.

Helpful routes

Trying to do something specific?

Some questions move faster through the right path. Use these if they fit better than the general message form.

Product fit

Solution Finder

Find the right routine by need, product type, and horse care situation.

Start here Wholesale

Apply for a Wholesale Account

New dealer and retailer applications start with the Dealer Partnership Program.

Apply now Local

Find a Store

Looking for Draw It Out® near you? Check the store locator before ordering direct.

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FAQ

Message questions

What is the fastest way to get help?

The green Let’s Chat tab on the left side of the page is the fastest place to start.

What should I include?

Include your order number if you have one, the product name, what you are trying to do, and the best way to reach you.

Can I call instead?

Yes. Call 844-434-6462 if that is easier or faster.

Where do wholesale applications go?

New wholesale applicants should use the Dealer Partnership Program page, not the general message form.

Should urgent horse health concerns go here?

No. If your horse is in distress, injured, feverish, non-weight-bearing, actively bleeding, or showing sudden serious symptoms, call your veterinarian immediately.

Draw It Out® support is built for straight answers, practical routines, and real help from people who care about riders and animals.

Draw It Out®

Show-Safe Relief. Naturally.

We build every product for real riders who care as much as we do. No burn, no sting, no nonsense. Just clean, sensation-free relief built for real horses, real barns, and repeatable routines.

From barn aisle to show ring, Draw It Out® stands for one simple promise. Modern Performance, Proven Calm.

Shop Relief Built for Real Riders
Start Here

Not sure what to do next?

Pick the fastest next step. If you already know what you need, jump straight to the right lane.

Solution Finder Prehabilitation Shop Liniment Gel

Routine first

Built for repeatable routines, not hype.

Real riders

Made for everyday horse people who do the work.

Need help?

Need a quick pointer? Contact us.

I am here for

Liniment timing After ride recovery Daily stiffness Grooming and coat Dog comfort