Fast answers. Real riders.

Contact Draw It Out®

Start with Quick Answers, pop into Live Chat, shoot a text to 844-434-6462, or call direct.

Quick Answers

Zero wait. The fastest path to an answer.

Shipping and order status

Orders typically ship in 1 to 2 business days. Tracking emails send when labels print. If you need help, text or call with your order number.

Product use: liniment gel, wraps, and show safe routines

Start here: How to Use Liniment. If you want deeper education, use Equine How To Guides.

Returns and replacements

Use the form below or review the Return Policy. If something arrived damaged, include photos and your order number.

Dealer and wholesale

Want to stock Draw It Out®? Dealer Request. Want to shop local? Store Locator.

Ask our AI assistant

For quick product and site questions, use Ask Our AI. Anything nuanced routes to a human.

Text us

Short on time? Text 844-434-6462. A rider from our team will reply during business hours.

Message our team

Real riders read every note. Include your order number if you have one.

What to expect

  • Fast first answer: Most questions are solved via Quick Answers, text, or chat.
  • Email within 1 business day: Complex stuff gets a thoughtful reply.
  • Rider-ready guidance: We point you to clear how tos and label directions.

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