Contact Draw It Out® | Fast Rider-First Support

Contact Draw It Out®

Real riders. Real help. If you’ve got a question, we’ll meet you with straight answers and a steady hand.

Rider‑First No Hype Show‑Aware

Pick Your Path

Product Questions & How‑To

  • Where Draw It Out® fits pre/post‑ride
  • Wrap‑ready routines (thin layer → dry‑to‑touch)
  • Quiet, colorless, low‑odor standards

Start here: How to Use LinimentLayering SystemRecovery Loop

Order & Shipping Help

  • Questions about an order you placed
  • Tracking, shipping updates, or changes
  • Bundle/product suggestions for your program

Use our message page: Contact Us

Dealer & Event Support

  • Merchandising, demos, and education
  • Co‑op assets and best‑sellers
  • Event sponsorship applications

See Dealer Toolkit • Apply: Events

Media & Partnerships

  • Press, interviews, or product features
  • Creator partnerships (#TeamDIO)
  • Brand standards & usage rights

Read: #TeamDIO Guidelines • Apply: TeamDIO Elite

Help Us Help Faster

  • Order number (if you have one)
  • What you’re doing (pre‑ride, post‑ride, after hauling, wrapping, etc.)
  • What you’ve tried and how the horse responded
  • Photos are welcome for gear placement/wrap checks
  • Best way to reach you

Educational support only. Always follow the product label and consult your veterinarian for diagnosis or treatment.

Our Support Standard

  • Rider‑first. We don’t do theatrics. We give you clear, label‑true steps.
  • Same routine everywhere. Home, road, show—consistency keeps barns calm.
  • Respect for the animal. If it adds noise (heat, dyes, perfume), we leave it out.

Still Want a Human?

Call: 844‑434‑6462 or send us a message on our Contact page. We read every note.

Prefer quick pointers? Try Ask Our AI for label‑true, rider‑first guidance.