Never recieved my order
Hi Ashley — that’s definitely not okay, and we appreciate you letting us know. Please send us your order number so we can dig in right away and figure out what happened. We’ll get this sorted ASAP.
If you’re in Canada, our Canadian distributor will get Draw It Out® into your hands—fast and efficiently. Riders and tack shops: reach out for availability, pricing, and onboarding.
Assistance en français disponible. / French-language support available.
Onboarding help in English or French. Fast response during business hours.
Click your province to start an email with the right subject line.
Prefer French? Écrivez-nous en français — nous répondrons en français.
Yes—distribution covers all provinces and territories. Email your location and products needed; we’ll offer the fastest option near you.
Canadian orders are quoted in CAD by the distributor. Taxes, shipping, and timelines vary by province and carrier.
Core Draw It Out® products are stocked regularly. Email your list (16oz Gel, Rapid Relief Cream, SilverHoof EQ Therapy®, etc.) for current availability.
Contact the Canadian distributor by email with your order details and photos (if applicable). They’ll resolve or coordinate with us directly.
Draw It Out® is available across Canada through our authorized distributor. This page is informational only; availability and pricing may change without notice.
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