Never recieved my order
Hi Ashley — that’s definitely not okay, and we appreciate you letting us know. Please send us your order number so we can dig in right away and figure out what happened. We’ll get this sorted ASAP.
Cooling shouldn’t be complicated. Here’s a clean, rider-first system that helps you pull heat fast, reduce post-work soreness, and keep coats happy—without menthol burn, perfumes, or sticky residue.
Use case | Product | How to |
---|---|---|
Full-body cool-down | IceBath™ | 1:10 sponge or spray, air dry (no rinse) |
Hot legs / specific muscles | CryoSpray® | Spray until evenly damp, let dry |
Post-cooling support | 16oz Gel | Thin, even layer; wrap if desired |
Always spot-test first. Keep out of eyes and open wounds. Use common-sense horsemanship when temperatures or humidity spike.
Brand promise: loyalty to the working horse, simple routines, and results you can feel in the turn and the stop.
!