Absolutely love and my horses live the taste.
Racheal, thank you! Horses are honest critics, so hearing they love it is about as good as it gets. We’re grateful you trust Fluid Flex EQ to be part of their routine.
Last updated: July 30, 2026
This Shipping Policy applies to retail orders placed through drawliniment.com.
Retail orders of $50 or more qualify for free standard shipping within the United States. No discount code is required.
Orders below $50 are charged the available shipping rate shown at checkout. The order must meet the $50 qualifying threshold after discounts and before shipping and taxes.
Wholesale, dealer, distributor, bulk, and other non-retail orders are subject to their applicable freight terms and do not automatically qualify for this retail shipping offer.
Orders are generally processed on business days. Orders placed on weekends or holidays begin processing on the next business day.
Processing time and delivery time are separate. High order volume, product availability, severe weather, carrier interruptions, holidays, and other circumstances may affect processing or delivery.
We select the carrier and shipping service based on the destination, package, available delivery options, and the service selected at checkout. Orders may ship through UPS, USPS, or another qualified carrier.
Tracking information is provided when available after the order has been prepared for shipment. Tracking activity may take additional time to appear in the carrier’s system.
Delivery dates and transit times are estimates only and are not guaranteed. Once a shipment is accepted by the carrier, delivery timing is controlled by the carrier and may be affected by weather, holidays, service interruptions, address issues, or other conditions outside our control.
If you need expedited shipping, contact us before fulfillment begins. We will do our best to accommodate the request when possible. Expedited shipping is not guaranteed and additional charges may apply.
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review the recipient name, street address, apartment or unit number, city, state, and ZIP code before submitting your order.
If you notice an address error, contact us immediately. We cannot guarantee that an address can be changed after fulfillment has begun.
Additional shipping charges may apply when an order is returned, redirected, or reshipped because an incorrect or incomplete address was provided.
If tracking shows that your order is delayed, please allow the carrier time to complete delivery. You may also check around the delivery location, confirm the address on your order, and contact the carrier using the tracking number provided.
If tracking shows the package as delivered but you cannot locate it, contact us with your order number and tracking information. We will help review the shipment and available carrier options.
If your order arrives damaged, incomplete, or incorrect, contact us as soon as possible. Include your order number, a description of the issue, and clear photographs of the product, packaging, and shipping label when applicable.
Please keep the product and original packaging until we have reviewed the issue and provided further instructions.
International shipping availability and rates are shown at checkout when service is available to the destination. International delivery times may vary because of customs processing and local carrier conditions.
Unless collected at checkout, the customer is responsible for any applicable customs duties, import taxes, brokerage fees, or other destination charges.
Shipping charges and return-shipping responsibilities are governed by our Refund Policy.
For shipping questions, address corrections, expedited-shipping requests, or help with an order, contact:
Draw It Out® Horse Health Care Solutions
Email: support@drawliniment.com
Phone: 844-434-6462
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