Frequently Asked Questions at Draw it Out® - Your Queries Answered!

Have questions about Draw it Out®'s range of products and services? Look no further! Our comprehensive FAQ section is specially designed to provide quick and easy answers to all your common inquiries. Whether it's detailed information about our product line, insights into our shipping policies, or any other query you might have, our FAQs are here to assist.


Struggling to find the information you need? We're always ready to offer personalized support. Feel free to reach out to our friendly customer service team for any specific concerns or questions you might have. Connect with us directly through our website for a swift response or give us a call at 844-434-6462. At Draw it Out®, we're committed to ensuring your experience with us is informative and hassle-free!

How Do You Ship?

At Draw it Out®, we understand the importance of receiving your products in a timely and efficient manner. That's why we offer a variety of shipping options through trusted carriers such as FEDEX, UPS, DHL, and USPS. Our team carefully selects the best carrier based on the cost and size of your order, ensuring that your products reach you as quickly and easily as possible. Contact us today to learn more about our shipping options and how we can help you get the products you need.

How Long Does Shipping Take?

Want your order delivered as soon as possible? At Draw it Out®, we understand the importance of timely delivery and strive to get your order out the door as quickly as possible. Our standard shipping takes an average of 3 days, but if you need it even faster, just reach out to us at sales@drawliniment.com and we'll do our best to expedite your order. Utilizing a variety of shipping providers like FedEx, UPS, DHL, and USPS, we'll choose the best option to ensure your order arrives promptly and at the lowest cost.

What is in Draw it Out®?

Where is Draw it Out® Located?

Draw it Out® is located in and Distributed from Logan Utah. Go Aggies!

Is Draw it Out® Safe?

At Draw it Out®, we prioritize the safety of our products. That's why we've carefully formulated our liniments, shampoos, and other products to be as safe as possible for both you and your horse. Whether you're dealing with swelling, soreness, or other issues, we're here to help.

Should I Use Spray or GEL?

Draw it Out® comes in two great forms.  Spray & Gel.  Application is the major difference.  We recommend the Read more about the safety of our products here. for spot applications & legs while the spray is great for big areas like backs and shoulders.  We do have lots of folks who use the gel on backs or the spray on legs.  Really, the choice is yours!

Does Draw it Out® Test?

The Original Draw it Out® does not have any issues with USEF or FEI guidelines.

Does Draw it Out® do Sponsorships?

Can I put Draw it Out® under wraps?

Yes!  Our products are safe under wraps and other therapeutic products.  They don't heat, cool or tingle so they won't be counter intuitive or build up too much heat!

Spray or GEL, Which should I use?

It is entirely up to you!  We do recommend the gel for sport applications and legs and the Spray for larger areas like backs and shoulders but really both products are so versatile the choice is yours!

Is the Rapid Relief Cream safe for dogs?

No.  Zinc Oxide is dangerous to dogs if ingested.  That being said it would take quite a bit for them to get sick.  Under direct supervision it is possible to use it safely though we would recommend our K9 line for your dog.

Why is the MasterMudd so creamy?

Our MasterMudd is formulated with the power of Manuka Honey to provide effective mud and fungus defense for your horse. Unlike traditional bentonite clay-based products, our formula is free from ingredients known to cause allergic reactions in some horses, ensuring the safety and well-being of your equine companion. Experience the natural benefits of Manuka Honey with Draw it Out®'s MasterMudd.

I Can't get your Lavender Shampoo to suds. Is that normal?

I Can't get your Lavender Shampoo to suds. Is that normal?

Can I use Draw It Out® products on other animals besides horses and dogs?

While our primary focus is on equine and canine care, some customers have successfully used our products on other animals. Always consult with a veterinarian before using any product on a different species

Are Draw It Out® products safe if my pet licks them?

Yes, our dog-specific products are formulated to be safe if ingested, considering dogs' natural tendency to lick their skin

Do you offer samples of your products?

We do occasionally offer samples during promotions or at events. Sign up for our newsletter or follow us on social media to stay updated on such offers

How should I store Draw It Out® products?

Store our products in a cool, dry place away from direct sunlight to maintain their efficacy​

What are the shipping options for international orders?

We offer international shipping to several countries. Shipping costs and times vary depending on the destination. Check our shipping policy for detailed information

Can I return a product if it doesn't work for my horse or dog?

Yes, we have a return policy in place. If you are not satisfied with our product, contact our customer service within 30 days of purchase for assistance

Are there any special discounts for bulk purchases?

We offer competitive wholesale pricing and discounts for bulk purchases. Visit our wholesale page or contact us directly for more information​

Can I use multiple Draw It Out® products together?

Yes, our products are designed to be used together safely. For best results, follow the usage instructions provided on each product​

Do you have a loyalty or rewards program?

Currently, we do not have a loyalty program, but we frequently offer promotions and discounts to our newsletter subscribers​ 

Where can I find Draw It Out® products near me?

Use our Find a Dealer tool on our website to locate a store near you that carries our products

Is the Rapid Relief Cream safe for dogs?

No.  Zinc Oxide is dangerous to dogs if ingested.  That being said it would take quite a bit for them to get sick.  Under direct supervision it is possible to use it safely though we would recommend our K9 line for your dog.

Why is the MasterMudd so creamy?

Our MasterMudd is formulated with the power of Manuka Honey to provide effective mud and fungus defense for your horse. Unlike traditional bentonite clay-based products, our formula is free from ingredients known to cause allergic reactions in some horses, ensuring the safety and well-being of your equine companion. Experience the natural benefits of Manuka Honey with Draw it Out's MasterMudd.

I Can't get your Lavender Shampoo to suds. Is that normal?

I Can't get your Lavender Shampoo to suds. Is that normal?

Still Have a Question?