Draw It Out® FAQ | Answers to Your Equine Care Questions

 

 

 

Draw It Out® FAQ

Straight answers for real riders. No theatrics. No perfume clouds. Just quiet, label‑true guidance that keeps barns calm.

Rider‑First Quiet Standard Show‑Aware

Educational content only. Always read your product label and consult your veterinarian.

Products & Use

How do I use the Gel vs. RTU Spray vs. Concentrate?
Keep it simple—and quiet.
  • Gel (16oz): Thin layer on intact skin; allow hair to go dry‑to‑touch before wraps/tack. Learn the GelShop
  • RTU Spray: Fast coverage post‑ride/haul; let absorb before sheets/tack. Shop RTU
  • Concentrate: Program‑friendly for barns with multiple horses; mix per label for massage, spray, or soak. Shop Concentrate

See: How to Use LinimentLayering System

Can I wrap over Draw It Out®?

Yes—apply a thin layer on intact skin, then wait until hair is dry‑to‑touch before wrapping. Recheck at 15–30 minutes for heat trend, tension, scent carry, and color transfer.

Guide: Wrap Method Guide

What’s the best pre/post‑ride rhythm?

Keep the same steps at home and on the road: walk down → targeted support → cool → recheck. Boring wins.

See: Pre‑ / Post‑Ride GuideRecovery Loop

Cooling options—CryoSpray or IceBath™?
Hoof and skin support—what should I reach for?
  • SilverHoof EQ Therapy® for hoof hydration/protection. View
  • RESTOREaHORSE® Rapid Relief Cream for skin care on intact skin per label. View
  • ShowBarn Secret® Skin & Hair Enhancer for healthy coat/skin. View
Electrolytes—granules or paste?

Granules fit steady routines (feed top‑dress); paste is handy mid‑haul. Water access is non‑negotiable. If a horse isn’t drinking or looks distressed, call your vet.

Granules: Hydro‑Lyte® GastroCell • Learn: Electrolyte Granules

Routines & Wrapping

What’s the barn‑card version of “how to use”?
  1. Baseline—hands over legs/back; compare left/right.
  2. Apply Quiet—thin layer on intact skin.
  3. Wrap‑ready—hair goes dry‑to‑touch first.
  4. Recheck 15–30 min—heat trend, tension, scent, color transfer.

More: How to Use LinimentWrap Method

Swelling education—where do I start?

Start with the basics and move calmly. We’ve built clear explainers on swelling in stall, after riding, single‑leg swelling, icing, and wrapping.

Browse: When to WorryIcing How‑Long/WhenWrap Safely

Safety & Compliance

Is Draw It Out® show‑safe? What about HISA?

We keep a show‑aware mindset and publish educational pages. Rules change—always verify your organization/class.

Show‑SafeHISA

Can I use Draw It Out® on open skin?

Follow the product label. Our core liniments are for intact skin. For skin care options, see RESTOREaHORSE® resources and always consult your veterinarian.

RESTOREaHORSE® Cream

Medical advice?

No. Our pages are educational. If a horse is non‑weight‑bearing, febrile, or has one‑leg swelling with pain, call your veterinarian immediately.

Ingredients & Philosophy

What’s the “Quiet Standard”?

Sensation‑free, colorless, low‑odor, label‑true. We avoid heat/tingle theatrics, dye clouds, and perfume bombs that add noise under tack and wraps.

What’s Not In Our BottleWhy Traditional Liniments Fail

Do you chase flashy ingredients?

No. We’d rather be boring and effective than loud and unreliable. See how we think about results and R&D:

Science of ResultsWe Didn’t Rush ThisTrue Cost of R&DFormula Graveyard

Orders & Returns

My box showed up damaged or wrong—now what?

We fix it. Snap photos of the box, packing slip, and items; message our team within 7 days. We’ll replace or refund as appropriate.

Can I return or exchange something I opened?

We don’t ask you to ship used topicals back. Within 30 days, opened items may be eligible for an exchange or store credit. Unopened items can be refunded after inspection.

Returns & Exchanges Policy • Call: 844‑434‑6462

Dealers & Events

Where can I buy locally?

We back independent dealers. Find a store near you:

Retail LocationsShop Online

Are you in Walmart?

No. We choose independent dealers, rider education, and price integrity over big‑box shelf politics.

No WalmartNot Every Farm Store

Do you sponsor events?

We sponsor the right events with the right people. Start here:

EventsDealer Toolkit

#TeamDIO & Partnerships

How do I join #TeamDIO?

Read the expectations first—this isn’t a fan club; it’s a standard.

#TeamDIO Guidelines • Apply: TeamDIO Elite

Press, media, or partnerships?

We keep it rider‑first and label‑true. Share your idea and audience, and we’ll see if it rides with our brand.

ContactReal Rider Stories


Still need a hand?

Tell us your program (workload, climate, haul schedule) and what you’ve tried. We’ll give you calm, label‑true options you can repeat anywhere.

Educational support. Not veterinary advice.

Last updated: August 21, 2025