Shipping & Delivery | Draw It Out®

Shipping & Delivery

Clear shipping for real barns, real riders, and real orders.

Draw It Out® ships practical horse and animal care products with the goal of getting orders out cleanly, packed properly, and routed to the right place without confusion.

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What to expect after you order

Order processing

Most retail orders move into fulfillment as quickly as possible during normal business operations. During high volume periods, show season, or major promotions, processing may take longer.

Delivery timing

Delivery timing depends on carrier route, destination, weather, holidays, and order size. Tracking is the best source once the carrier has scanned the shipment.

Bulk and wholesale

Large orders, gallons, case packs, and wholesale shipments may use different packing or freight handling than small retail orders.

Free shipping and carrier notes

When a free shipping offer or everyday threshold is active, it will be shown in cart or checkout. Some large, wholesale, oversized, or special orders may be handled separately.

Once a package is with the carrier, Draw It Out® will help with tracking and support, but carrier scans and delivery updates come from the carrier network.

Check before contacting support

  • Confirm the shipping address on the order.
  • Check tracking for carrier scan updates.
  • Look for separate packages on larger orders.
  • Save the box and packing materials if something arrives damaged.

Shipping FAQ

Where can I find tracking?

Tracking is normally sent by email after fulfillment. If you cannot find it, contact support with your order number.

What if my package is damaged?

Save the item, box, label, packing material, and photos. Then contact support so the claim process can be started.

Do wholesale orders ship the same way as retail orders?

Not always. Wholesale orders, case packs, and bulk shipments may require different packing, carrier selection, or freight handling.